Free Homeowner Resource
Insurance Phone Script
Use this simple script when calling your insurance company about a hurricane claim to ensure you get the right information in writing.
"Hi, I'm calling about possible hurricane damage at my property. I'd like to confirm which deductible applies to my policy, whether this storm qualifies under my hurricane deductible, and what documentation you need before I file or continue my claim. Can you also provide my claim number and explain the next steps in writing?"
Why use a script?
When you call your insurance company, the representative is documenting everything you say. Being clear about what you are asking and requesting everything in writing helps prevent misunderstandings later. Always keep your own written log of every call.
Disclaimer
This page is educational only and is not legal, insurance, financial, or claims advice. Contact your insurance professional or licensed public adjuster for specific guidance.